Ncpays Help Center

Here you'll find answers to common questions about Ncpays, our AI-powered survey platform, and how to maximize your experience.

Account & Getting Started

How do I create an Ncpays account?

You can create a free Ncpays account by clicking on the "Register" button in the top right corner or "Get Started Now" on our homepage. Follow the simple steps to set up your profile.

What if my account is suspended or terminated?

Accounts found to violate our Terms of Service, including fraudulent activity, inconsistent data, or commercial exploitation, may be subject to suspension or termination without notice. All decisions are at Ncpays's sole discretion and are final.

Is Ncpays a commercial exploitation platform?

No. Ncpays is designed solely to facilitate survey participation for data collection and to connect publishers with respondents. It is not intended for, nor does it permit, any commercial exploitation, data mining, or general business activities. Misuse will result in account termination as per our Terms of Service.

Earning & Surveys

How do I find surveys on Ncpays?

Our AI-powered matching system automatically presents you with high-value survey opportunities tailored to your profile. Keep your profile updated for the best matches.

What happens if a survey doesn't credit me?

Survey completion and credit are validated by third-party publishers. Ncpays acts as a facilitator. We recommend completing surveys carefully. If you believe there's an error, you may contact our support, but Ncpays holds no responsibility for third-party validation decisions. Refer to our Terms of Service for full details.

Can my earnings be withheld?

Yes. Ncpays reserves the absolute right to withhold any and all payments if we, in our sole discretion, suspect any fraudulent, suspicious, or non-compliant activity. Our decision is final, and earnings will be forfeited. This policy is strictly enforced to protect the integrity of our platform and partners, as outlined in our Terms of Service.

What is the maximum liability Ncpays has for payments?

Ncpays's aggregate liability to you for any reason, whether in contract, tort (including negligence), or otherwise, is strictly limited to Five United States Dollars ($5.00). This limit applies regardless of your alleged earnings or damages. By using Ncpays, you agree to this reasonable limitation of liability, as detailed in our Terms of Service.

For Publishers

How does AI-powered matching benefit my surveys?

Our cutting-edge AI ensures your surveys reach the most relevant respondents based on your targeting criteria. This leads to higher quality data and more efficient research outcomes.

What kind of data privacy can I expect for my respondents?

Ncpays prioritizes privacy. We collect data for matching respondents to surveys and share it with publishers in accordance with our Privacy Policy. Please note that once data is shared, its handling falls under your own privacy practices.

Privacy & Legal

Is my personal data shared with third parties?

Yes, your data (including PII, demographic info, and survey responses) is shared with and processed by third-party partners (e.g., survey providers, research firms). Ncpays holds NO RESPONSIBILITY for their privacy practices. Your use of Ncpays implies explicit acceptance of this. See our Privacy Policy for details.

How does Ncpays handle GDPR or other privacy regulations?

While we acknowledge GDPR, our data handling is dictated by our operational necessities. We process data based on your consent, contractual necessity, and legitimate interests. Your rights are subject to our discretion and technical feasibility. We are not responsible for data processing by third parties. Refer to our GDPR Compliance Notice for our full stance.

What is Ncpays's Cookie Policy?

We use essential, performance, functionality, and targeting/advertising cookies. Third-party cookies are also utilized, over which we exercise no control and bear no responsibility. Your continued use signifies consent to our cookie practices. See our Cookie Policy for details.

Still Need Help?

If you can't find the answer you're looking for, please don't hesitate to reach out to our support team.

Contact Support